Thank you for shopping at Fashionable and Unbothered (FAU).

In the event of any defects or concerns, please email us at within 48 hours of receiving your order. Your satisfaction is our priority and we will work swiftly to resolve any issues. 

Please note that ALL SALE ITEMS ARE FINAL and cannot be returned or exchanged for either bag or store credits.


You have 14 calendar days to return an item from the date you received it.

Item(s) can be returned for store credit or exchange only. 

Unless there is fault by FAU. If we are at fault, we will pay for the return postage.  

To return your item, you must request a return label.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

The complete cost of the label and the cost of return shipping will be deducted from your store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Once we receive your item, we will inspect it and notify you that we have received your returned item


You can change or cancel your order online before your order is shipped.

Should you decide you would like to change your order for any reason, we are happy to cancel your order so you can make a new order and or receive store credit.

When your item has shipped, we will not be able to cancel your order with the carrier.

Once you request the cancellation of any item(s) in your order, it will take us a maximum of 2 - 3 business days to cancel the order.


Please note that whenever you cancel, we can only provide store credit.  We do not provide refunds.

Once you have requested the cancellation of item(s) in your order, we will complete the cancellation and your store credit will be emailed to you.